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Safe Healthcare Services with Digital Solutions During COVID-19

During the COVID-19 pandemic, digitalization and contactless transaction solutions have become essential in healthcare services. Çizgi Teknoloji, through its Artech Art of Technology brand, developed Queue Management Kiosks, providing an innovative solution to enhance patient safety, minimize infection risk, and improve hospital efficiency.

Founded in 1994, Çizgi Teknoloji specializes in industrial automation, medical computers, and digital kiosk systems, establishing itself as a leader in digital transformation for city hospitals, airports, and large-scale projects. Additionally, it became the only Turkish company licensed to produce NASA's VITAL ventilator, demonstrating its global success.

Digital Transformation in City Hospitals: Artech Queue Management Kiosks

As one of Turkey’s largest healthcare investments, City Hospitals required contactless transaction solutions to improve patient satisfaction and safety. Addressing this need, Artech Queue Management Kiosks streamline patient registration processes, ensuring a hygienic, efficient, and secure hospital experience.

Benefits of Artech Queue Management Kiosks

✔ Contactless Patient Check-in: Quick entry via ID or barcode scanning.
✔ Automated Appointment & Queue System: Instantly prints appointment details and queue numbers.
✔ Easy Access to Test Results: Patients can scan barcodes at kiosks to view test results, eliminating waiting times.
✔ Visitor & Patient Guidance: Helps manage foot traffic by directing patients and visitors to the right areas.
✔ Safer Work Environment for Medical Staff: Reduces patient contact and minimizes the risk of infection.
✔ Optimized Patient Flow: Guides 32,700 patients daily to the correct departments, ensuring a contactless and risk-free experience.

HBYS System Integration with Turkcell

Turkcell ICT Manager Kutsal Aydın highlights the significant role of Artech kiosks in the digitalization of city hospitals:

🗣️ “We designed our HIS solution, developed entirely by Turkcell engineers, to enhance the quality of patient services. In this process, our hardware partner Çizgi Teknoloji provided a unique solution with Artech kiosks. By integrating kiosk solutions at blood collection stations, we not only improved hospital management efficiency but also reduced hospital staff workload, making the process more cost-effective.”

The Future of Digital Healthcare in City Hospitals

With 12 to 40 Artech Queue Management Kiosks installed in hospitals, thousands of patients can now complete transactions contactlessly every day, improving both patient safety and operational efficiency.

Supporting digitalization in healthcare, Artech Kiosks offer flexible and customizable solutions for use in airports, municipal buildings, and other public spaces.

Artech Queue Management Kiosks continue to be a cornerstone of digital transformation in healthcare, providing better and more advanced technology.

For more details, click here.